Here is an outline of the Privacy Policy framework for Holiday Oceanview Samal Resort, structured in accordance with the Philippines' Data Privacy Act of 2012 (RA 10173):
1. Collection of Personal Data
The resort collects personal information voluntarily provided by guests during booking, check-in, or inquiry processes. This includes:
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Contact Details: Full name, phone number, email address, and home address.
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Identification: Government-issued ID numbers, passport details (for international guests), or local entry passes/QR codes where mandated by local authorities.
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Payment Information: Credit/debit card numbers and billing details used to confirm reservations.
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Stay Preferences & Expenses: Special room requests, dining preferences, and itemized spending during your stay.
2. Purpose of Data Use
Your personal data is collected and processed exclusively for legitimate business purposes, including:
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Processing room reservations, check-ins, and payments.
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Communicating pre-arrival details, booking confirmations, and guest support messages.
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Ensuring guest safety and complying with local government and tourism regulations.
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Improving resort facilities, services, and guest preferences.
3. Disclosure & Data Sharing
Holiday Oceanview Samal Resort treats all guest information as strictly confidential. Data is not sold or rented to third parties. Information may only be shared under the following conditions:
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Service Providers: Authorized booking channels or payment gateways necessary to complete transactions.
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Legal Requirements: When required by law enforcement, court orders, or government entities in compliance with statutory obligations.
